Frequently Asked Questions

Archive 2025-2026

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Please Note: The carrier for 2025-2026 has changed to UnitedHealthcare.

Additional Resources

School Information

Insurance ID Card

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the International Student Insurance Plan?

Cost Sheet

Online Enrollment

Students:
You are automatically enrolled through your school; no action is needed to enroll yourself in the plan.

Claims

Dental Option

Optional Dental Plan

Offered in partnership with Guardian Dental

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380
1 (800) 767-0700
UHC Customer Service

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM - 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected